Delivery & Returns Policies

Shipping policy

Thank you for visiting and shopping at
Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays The shipping cut-off time is 3pm MST. Orders placed after 3pm MST will be processed the next business day. All shipping dates are pending credit card verification for in-stock merchandise. Please allow 1-2 business days for your order to process before it is shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

If we anticipate a longer lead time, it will be noted in the item description.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 
All shipments will ship Ground via carrier with best possible rate based on your region.
Faster shipping options may be available at a later date. If your order is needed sooner, please talk to a Customer Service Representative at 1-888-231-3575.
Delivery delays can occasionally occur.
UPS is the carrier for online orders through

Shipment addresses

At this time, only ships to addresses within the continental U.S. (excluding Hawaii & Alaska).

Orders cannot be shipped to P.O. Boxes

Shipping available to the 48 United States. Currently, we do not ship to U.S. Territories. Orders only ship on business days, which are Monday-Friday.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Returns Policy

If there is an issue with your order, please contact Customer Service at or call us at 1-888-231-3575.

Please Note

You will receive your order anywhere from 5-10 business days from the date that it is shipped out, not the date the order is placed. After your payment is authorized and verified, it can still take up to two business days to process your order in our warehouse. 

Orders that are system flagged (SF) may be asked to verify additional information and we are not responsible for the delay in processing your order. Business days do not include weekends or holidays. Orders placed on Friday after 12pm MST or over the weekend will begin processing on the following Monday.

Return & Refund Policy

Thanks for shopping at If you are not entirely satisfied with your purchase, contact us. We’re here to help.


You have 90 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original payment method. 
You will receive the credit within a timeframe dependent upon your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.